Shipping policy
SHIPPING POLICY
At BE SKINCARE, we aim to process and deliver your orders safely and efficiently across India.
1. SHIPPING AREA
We currently ship our products across India.
At this time, we do not offer international shipping.
2. ORDER PROCESSING AND DISPATCH
Orders are generally processed and dispatched within 24 hours of successful order confirmation.
Orders placed on certain holidays, weekends, or during periods of unusually high order volume may require additional processing time.
Once your order has been dispatched, you will receive the available shipping and tracking information.
3. DELIVERY TIME
Orders are generally delivered within 3–7 working days after dispatch.
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control.
Remote and difficult-to-service locations may require additional delivery time.
4. SHIPPING CHARGES
We currently offer FREE SHIPPING on all orders across India.
No separate shipping charge is added to eligible orders during checkout.
BE SKINCARE reserves the right to modify its shipping charges or free-shipping offer in the future. Any applicable shipping charges will be displayed during checkout.
5. TRACKING YOUR ORDER
Once your order has been dispatched, tracking information may be provided through the contact details supplied while placing the order.
Customers are responsible for providing accurate name, address, phone number, and other delivery information.
6. DELIVERY ATTEMPTS
Our courier partner may make delivery attempts according to its operational procedures.
If a shipment cannot be delivered because of an incorrect address, unavailable recipient, incorrect contact information, or repeated failed delivery attempts, additional action or charges may apply depending on the circumstances.
7. DELAYED ORDERS
While we aim to deliver orders within the estimated 3–7 working day timeframe, delivery may occasionally be delayed due to circumstances outside our control, including courier delays, severe weather, public holidays, technical or operational disruptions, or other unforeseen circumstances.
If your order appears to be significantly delayed, please contact our customer support team with your order details.
8. DAMAGED OR INCORRECT DELIVERY
If you receive a package that appears damaged, leaked, or contains an incorrect product, please contact BE SKINCARE as soon as possible.
We may request photographs or videos of the package, shipping label, and products received so that we can investigate the issue.
Eligible cases will be handled according to our Return & Refund Policy.
9. CUSTOMER RESPONSIBILITY
Customers are responsible for providing complete and accurate delivery information at the time of placing an order.
BE SKINCARE cannot be held responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
10. CONTACT US
For questions regarding shipping or delivery, please contact:
BE SKINCARE
Email: Bodyessentials313@gmail.com
Phone/WhatsApp: +91 8655933613
